Your First Days at the College/Enrolling

How will I enrol on my course?

We will remotely enrol you for the course that you have been offered a place on.  This is based on the information we have already received.  Once GCSE results are known in August, we will review your grades remotely and contact you if you have not met the minimum entry criteria for your chosen course. 

Where can I find the entry criteria for the courses at Highlands College?

You can find these on the Highlands College website www.highlands.ac.uk under the relevant course title. Minimum entry criteria are as follows:- 

Level 3 courses – 5 GCSE grades 4 or above including either English Language or maths. 

Level 2 courses – 5 GCSE grades 2/3 or above including BOTH English Language and maths. 

What if I didn't get the grades needed to join the course I wanted?

Don’t panic! We will be able to discuss alternative options in a meeting with the Careers team at College. 

What if I am not happy with the course I have chosen?

Students will have the opportunity to visit another curriculum area during the first half of the autumn term. Each student has a discussion with their Personal Tutor regarding their status on their chosen course 

This process is called Right Choice and gives the College the opportunity to checkin on each student to ensure they are on the right course at the right time. If appropriate a student can be offered the option to move to a different, more suitable course. 

Is there parking available? If so, do students need a parking permit?

Highlands College have two car parks on campus; accessed via Bon Air Lane or St Saviour’s Hill The parking bay for motorbikes, scooters and mopeds is accessed via the St Saviours Hill entrance. 

Students need to apply for a permit from Highlands College reception. Car parking permits are not available to students who live in one of the following areas: Wellington Hill/ Lane, St Saviour’s Hill/ Road, Five Oaks area and Bagatelle Lane.    

In order to collect approved parking permits, students must visit main reception with their valid full licence for verification.   

Spaces are on a first come first served basis and parking cannot be guaranteed. 

The car park speed limit is 5mph, and permits can be rescinded if students exceed this limit. The college accepts no responsibility for any damages, accidents or losses incurred to their vehicle while parked on the premises.

Do I need to buy my own laptop to use with my course? Which one shall I buy?

Online learning will be part of the curriculum for all students, both on-site and remotely. Therefore, it would be advisable for students to have access to a laptop for both on-site working at Highlands and at home. Access to the internet at home is required.

While some College services can be accessed using smart phones or tablets, students will not have full access to college services without a laptop.

A relatively new Windows or Mac laptop with Windows 10 or macOS Catalina/Big Sur is recommended for the best possible experience. Chromebooks are not recommended.

If students are unable to afford to purchase a laptop for online learning, what can they do?

If students do not have a suitable device at home, Highlands may have a device which can be loaned to them, although devices are limited.  Depending on financial circumstances, staff will help students to explore access to funding to assist with laptop/internet access. 

How will I find out about my timetable?

This will available to you on the first week of term and will be given to you by your personal tutor.  If there are any amendments to this timetable you will be able to view these on our Student App, which you will have access to at the start of your course.

Are students given lockers?

Some areas of the College, where uniforms are required, have provision for lockers. A deposit for a key or a padlock will be required. 

Will students be able to re-sit Maths & English GCSE and will they need to pay for these?

For students who need to work towards GCSE grade 4, Highlands offer one and two-year re-take courses as part of the full-time study programmes. Maths and English exams are free for full-time students and classes form part of the main timetable. 

Will work placements relating to a student's course be able to go ahead?

Highlands College are working within the Covid-19 Government guidelines in relation to work placements. Normally all full-time students will have the opportunity to take part in a work experience placement during their time at College.

Student Support

How does a student access support services?

If a student has been diagnosed/identified with additional support needs prior to applying to College, schools meet with respective staff at Highlands to start a supportive transitioning process. 

If a student has a need but does not wish to disclose or have support from the beginning of term, they can self-refer to Student Life, Learning Support and/or their Personal Tutor, who can make a referral for either pastoral or academic support services.  This can be done at any time of the year. 

I have emotional needs that are being met at school, will there be a hand over from school to Highlands?

Yes, certain information will have been shared, but feel free to contact Student Life with information you feel is relevant to a smooth transition to college. 

I have counselling at school, will that continue at Highlands?

You can access the services of Student Life by self-referral or via your Personal Tutor. With your permission, you can have your counselling notes sent over to Highlands from your previous school. 

Who looks after welfare concerns and works with other agencies if required?

The Student Life department takethe lead on Multi-Agency emotional health and wellbeing support and all safeguarding concerns within the college. 

Can the college provide a link to any outside agencies such as CAMHS/GP/Social Security/Housing?

Student Life liaise with outside agencies and can make an introduction to an outside agency with your permission. 

If a student has previously had adjustments in exams, how does that work at Highlands?

Any previous history of exam arrangements is shared by the school the student previously attended and the Learning Support team gather evidence to support either the continuation or amendment to these arrangements. 

Will students be supported through their application for University?

All students who wish to apply for University either on or off the island, will be supported with this process.  This will start during the second half of their first year of study on Level 3.  Workshops and tutorials will take place on a weekly basis and students can always visit the Careers and Employability area of the College for extra support. 

College Life

How do students pay for their food in the Café?

The preferred method of payment in the Café is by card, for which there presently is no minimum spend.  However, the Café will still take cash if a student does not have a bank card. 

See the menu in the Café Connect section of this site for details of prices, though they are subject to change. 

Is there a quiet area that can be used if necessary?

Depending on individual needs, a suitable space can be found. This may be within the Learning Resource Centre, curriculum or the Student Life areas. 

Are there extra-curricular activities that students can get involved in?

Highlands College encourages students to get involved in enrichment activities and volunteering Activities offered recently included the Duke of Edinburgh Award, Student Rep & Student Ambassador opportunities, Well-being Wednesday Club, online competitions and creative writing. There are always additional opportunities throughout the College for extra-curricular activities. 

How do we report absence?

The absent student or a member of the household, must report to the curriculum administrator before the time you are due to be in College.   Students are required to call each morning of their absence unless they have been signed off by the GP.  After 3 days absence a medical certificate will be required.

What happens if a student has an outside appointment during College hours?

We understand that students may have to miss College for certain medical appointments which cannot be rearranged. However, please make any personal appointment outside of College hours. 

Please note that driving lessons or test are not acceptable reasons for missing classes and should not be booked during College hours. 

Are holidays during term time permitted?

Holidays during term time are not permitted so please check Highlands College website for the term dates before arranging any trips off-island.  

Please note that we do not have the May half term break at Highlands and as such this is a normal week when students will be expected to be in College. 

What are the Term Dates?

Spring Term 2021

(59 teaching days)

Academic Term
Monday 4th January to
Thursday 1st April (inclusive)

Half Term
Monday 15th February to
Friday 19th February (inclusive)

Easter Break
Friday 2nd April (Good Friday) to
Friday 17th April (inclusive)

Summer Term 2021

(51 teaching days)

Academic Term
Monday 19th April to
Wednesday 30th June (inclusive)*

Public Holidays
Monday 3rd May, Monday 31st May

Autumn Term 2021 

(64 teaching days)

Academic Term
Monday 13th September to
Friday 17th December (inclusive)

Half Term
Monday 25th October to
Friday 29th October (inclusive)

Public Holiday
Monday 27th September

Christmas break
Monday 20th December to
Monday 3rd January 2022 (inclusive)

Spring Term 2022 

(64 teaching days)

Academic Term
Tuesday 4th January to
Friday 8th April (inclusive)

Half Term
Monday 21st February to
Friday 25th February (inclusive)

Easter Break
Monday 11th April to
Friday 22nd April (inclusive)

Summer Term 2022

(52 teaching days)

Academic Term
Monday 25th April to
Friday 8th July 2022 (inclusive)*

Public Holidays
Monday 2nd May, Monday 9th May

Development days
July 11th to July 15th inclusive

How do students update their personal information?

To update personal information, students can speak with their Personal Tutor or visit the Information Centre – students will need to produce photographic ID to request or change information about themselves. 

What happens if a student is taken ill at College?

If a student is taken ill at College they need to inform their tutor or a member of staff. Depending on how unwell they feel, students may be allowed to make their own way home, or the tutor may arrange to call the parent/guardian to collect the student from College.

Information for Parents

What sort of reports can I expect on my son/daughter’s progress?

You will receive a full report on your son/daughter’s progress in the Spring Term which links to a Parents’ event held in February.  Should you wish to discuss your son/daughter’s progress at any point during the year, please contact their personal tutor and a meeting can be arranged.

My child has a Record of Need, what happens to their support when they transition to Highlands?

Students with Record of Need are transitioned by their schools to Highlands College to ensure they have the best possible start.  This will allow students get to know key members of the Highland College academic support team. 

Record oNeed review meetings are led by the Head of Learning Support and include the curriculum and support staff working with the student. 

If a student is in our Life Skills provision, the review meeting is led by a member of staff in that department. 

I think my son/daughter has additional learning needs, how can I get these assessed for support?

Schools start to share support information of significant learning needs with the Head Of Learning Support in the year before students come to Highlands.  If your child has not been previously identified with additional learning needs but appears to need some support when joining Highlands, you can speak with the personal tutor who will make a referral to the Learning Support Department.  If your child just needs informal support with their organisation, revision, drafting, submitting etc then they can attend any of our Learning Support Study skills sessions that run in the Library.  These are open access, run at various times and do not require a referral. They are advertised on the Highlands College Connect App via the Learning Support and LRC Pages and personal tutors can advise on these too.

When are Parent/Guardian evenings held?

There are normally two Progress Evenings held during the academic year, one during the Autumn term and one during the Spring term. The dates will be advised in due course. 

How will students be contacted with information?

Students will receive information via the Highlands Student App.

General information can be accessed on our social media pages and website. 

Information relating to coursework/progression can be obtained from the Personal Tutor. 

Will Jersey Pupil Premium Funding continue in the same way as it did during secondary school?

Highlands College receives funding as part of the Jersey Premium Initiative with the aim of ensuring all students get the best from their education. At Highlands College, the additional funding is used to enhance the teaching, learning and assessment experience of all our students to ensure that they all achieve their best. 

Will my Parent/Guardian be able to have access to their son/daughter’s timetable?

The student timetable is available via the Highlands’ Student App. Parents/guardians can request a copy and the timetable can be shared with them if this is deemed appropriate. 

How can I contact particular departments/members of staff?

Heads of Department and other senior leaders of the college can be contacted using the e-mail addresses in the document below.

College Contacts